People Operations Associate Generalist

Location: West Coast (Remote)
Work Schedule: 9 am - 5 pm PST
Compensation: $40/hr

Position Summary:
We are seeking a dedicated People Operations Associate Generalist to join our client’s remote team. This role plays a key part in supporting HR operations through managing employee requests, executing core HR processes, and collaborating across teams to enhance employee experience. Ideal candidates will bring a proactive mindset, strong problem-solving skills, and a passion for optimizing HR workflows in a dynamic, globally distributed environment.

Key Responsibilities:

• Intake and triaging of employee requests via Jira, providing timely and accurate responses.
• Execute tier 1 People Operations processes, including new hire onboarding, benefits administration, talent acquisition support, and employee engagement initiatives.
• Troubleshoot and resolve escalated issues requiring critical thinking on undefined tier 2 processes.
• Support interview coordination using scheduling tools like Guide, ensuring a smooth hiring process.
• Collaborate with HR Centers of Excellence to implement new HR processes and services.
• Partner with People Operations Process Specialists to identify process improvements, suggest updates, and develop automations for efficiency.
• Participate in departmental and cross-functional projects aimed at streamlining HR operations and enhancing team effectiveness.

Required Qualifications:

• Minimum of 3 years of experience in HR Operations, HR Generalist, HR Coordinator, or Recruiting Coordinator roles.
• Proven experience working with tools including Jira, Workday, Guide, Ashby/Greenhouse, Slack, and G-Suite.
• Experience supporting a globally distributed workforce and managing high-volume HR tasks.
• Familiarity with high-volume ticketing systems such as Jira or ServiceNow.
• Ability to coordinate and communicate effectively across international teams and stakeholders.
• Excellent written and verbal communication skills.
• Demonstrated critical thinking and problem-solving capabilities in ambiguous situations.
• Ability to work remotely and independently within a global team environment.

Preferred Skills & Experience:

• Experience in a shared service HR environment with high-volume interview scheduling.
• Knowledge of HRIS and automation tools to enhance operational workflows.
• Strong organizational skills and attention to detail.
• Proven adaptability and resilience in a fast-paced setting.

At Premier Talent Partners, we are a people-centered recruitment firm with a strong focus on skills-based hiring. We specialize in placing individuals in roles ranging from entry-level to VP level across various fields, including Customer Success, Sales & Marketing, Finance & Accounting, Administrative, HR, Operations, and Technology. Our expertise spans contract/temporary, temporary-to-permanent, permanent, and employer-of-record services, and we are committed to equitable & inclusive hiring practices on a national scale.

Benefits: Eligible employees may have access to benefits including medical, dental, vision, paid time off, paid holidays, and other company-sponsored programs, subject to eligibility requirements. (If this is a contract role: This position is not eligible for company-sponsored benefits unless otherwise required by law.)

If you have an interest in exploring other positions similar to this one, please note that compensation ranges and benefits offerings may vary by role and assignment.

We do consider applications from qualified candidates with prior arrests and conviction records, in accordance with applicable regulations.

Work authorization: At this time, we are unable to offer employment sponsorship.

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