Bilingual Program Assistant

Location: 2855 Westfield Valley Fair Boulevard, Shop No 1243, Santa Clara, CA 95050
Work Schedule: 20 hours per week
Monday - 4 hours - WFH 
Tuesday - 4 hours - WFH 
Wednesday 4 hours - WFH
Thursday  8 hours - San Jose office - support for career wardrobe program
Compensation: $28.53 - $30.00 per hour

Position Summary:
We are seeking a dynamic Program Assistant to join our team in a hybrid, full-time capacity on a contract basis. This role is ideal for a bilingual (English/Spanish) professional with a warm personality, strong communication skills, and tech-savviness. The Program Assistant will support scheduling, client communications, and reporting efforts, ensuring a seamless experience for clients and volunteers alike. This is an excellent opportunity to gain valuable experience with the potential for extension or conversion based on performance.

Key Responsibilities:

• Schedule meetings and conduct follow-up calls with clients to ensure smooth communication.
• Make certain volunteers receive appropriate information and ongoing communication.
• Prepare weekly reports detailing the number of appointments booked and overall program metrics.
• Welcome clients warmly, providing excellent customer service and creating a positive impression.
• Navigate phone systems, spreadsheets, and email platforms with ease.
• Maintain organized records and assist with administrative tasks as needed.

Required Qualifications:

• Bilingual in English and Spanish.
• Minimum of 2 years of relevant experience in program support, customer service, or a similar role.
• Strong communication and interpersonal skills.
• Tech-savvy with proficiency in phone systems, spreadsheets, and email composition.
• Friendly, welcoming demeanor with a positive attitude.

Preferred Skills & Experience:

• Experience working in a community or nonprofit organization.
• Ability to multitask and adapt to changing priorities.
• Demonstrated reliability and professionalism in previous roles.

At Premier Talent Partners, we are a people-centered recruitment firm with a strong focus on skills-based hiring. We specialize in placing individuals in roles ranging from entry-level to VP level across various fields, including Customer Success, Sales & Marketing, Finance & Accounting, Administrative, HR, Operations, and Technology. Our expertise spans contract/temporary, temporary-to-permanent, permanent, and employer-of-record services, and we are committed to equitable & inclusive hiring practices on a national scale.

Benefits: Eligible employees may have access to benefits including medical, dental, vision, paid time off, paid holidays, and other company-sponsored programs, subject to eligibility requirements. (If this is a contract role: This position is not eligible for company-sponsored benefits unless otherwise required by law.)

If you have an interest in exploring other positions similar to this one, please note that compensation ranges and benefits offerings may vary by role and assignment.

We do consider applications from qualified candidates with prior arrests and conviction records, in accordance with applicable regulations.

Work authorization: At this time, we are unable to offer employment sponsorship.

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